Entries tagged with ‘brand’

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  1. Iterations in Brand Design: OmniTI

    OmniTI flames

    OmniTI are instantly recognisable to almost anyone interested in open source development, scalability or security. Their client list reads like a who’s who of the Web. Many of their people are core contributors to open source technologies like PHP; some are co-creators of popular frameworks like CakePHP and Solar; they speak at many industry conferences and have written eight critically-acclaimed technical books; they’re probably one of the most technically erudite and accomplished consulting companies working on the Web today.

    They asked me to work on their identity to mark their tenth anniversary and the separation of the email part of their business off in to a separate entity. This is an insight into the process and how the final design was created:

    Scope & objectives

    In June 2007 the initial scope asked for a redesigned mark that would still be recognisable to people already familiar with the brand. That meant retaining many of the elements of the original, including the typeface, over the course of five iterations. This was the existing mark at the time:

    OmniTI original logo

    These are the objectives of the redesign we arrived at during the specification stage:

    1. Simplify the mark “O” and incorporate it into the type to render well for the Web at small and medium sizes as well as large.
    2. Make the mark as easy to understand as possible with the correct enunciation.
    3. Clarify the typography for the Web and provide “balance”.
    4. Make the form colour–independant and suitable for all formats: print, screen or otherwise.
    5. Make the mark unique and suitable for trade mark purposes.

    Type & typography

    Identifying the original typeface was straightforward. It was Century Gothic from Monotype Imaging: A Bauhaus-inspired geometric face designed specifically for digital systems, based on 20th Century, which was drawn by Sol Hess between 1936 and 1947 and in turn inspired by Futura. Century Gothic shipped with Windows from Win98.

    After reproducing the original type treatment, I quickly capitalised the name properly in order for it to be read more accurately. I converted the text portion of the mark to black and white, and began to play with anti-alias at low screen resolutions to show a quick revision to OmniTI before starting in earnest:

    OmniTI typography

    The weight of the capitals looked incongruous to me, but the quick revision gave us all food for thought. It set the tone for the direction the design would move in, and I got stuck in to the main body of work: Trying to find a way of simplifying the existing flaming comet and incorporating it in to the leading “O”.

    Simple & Complicated Revisions

    Iterating the existing mark forced me to go back to starting principles. Much of the form needed to be retained, but it had a significant problem: If this was an identity seen mostly on the screen, then the existing mark was too complicated, effectively breaking at lower sizes, and forcing OmniTI to use a comparatively large version for the “comet” to be rendered properly.

    The first two revisions were deliberately simplified as far as I could make them with some movement retained in the stylised “O”, but stripped completely of decoration:

    OmniTI revisions 1 and 2.

    These revisions were deliberately provocative on my part by being extremely simplified and pushing the limits of the brief. However, having something tangible gave everyone room to think and react. It made the boundaries of the brief slightly clearer and allowed me to continue with more of a feeling for the direction we needed to go in.

    From the super-simplified, the next two iterations re-introduced the trails from the original mark as flames, and swung the design in an opposite, more complicated direction:

    OmniTI revisions 3 and 4.

    This was deliberate, too. I’ve sometimes found that good results come from a design process that swings like a pendulum or an elliptical orbit around the final outcome. To find the right balance between the requirements it sometimes feel right to push the design out to the aphelion along certain lines of thought, then let the collaborative process pull it back to the perihelion where all the conditions are met and it works. That’s what happened for OmniTI. Collaborative discussion with them and their quality feedback was crucial to this approach.

    Final polish

    The final iteration combined the two approaches, with a more geometric comet that has echoes of the original, but more simply drawn. The letterforms were unlocked from the pixel grid, but with the anti-alias tightened. The acronym capitals were also adjusted. This was the result:

    OmniTI revision 5.

    During the OmniTI web site redesign (a case study will follow soon is now available) the logo was re-coloured to match the palette:

    OmniTI site logo.

    All of the iterations and development of the final brand mark were heavily influenced by the feedback of Chris Shiflett, Theo Schlossnagle, Brian Vaughn and the rest of the OmniTI folks who gave their time and opinions. This collaboration was crucial to get the end result. My job was to guide them through the technical design process and hold all of their requirements in my mind while the pixels and vectors appeared on the screen.

    It was a real privilege to be trusted with their brand. I think we achieved a good result from what is often an emotive exercise, and I’m particularly happy that we managed to build on the work that came before to reach the final design.

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  2. Copywriting, Experience Design, Daleks & Julio

    Feedburner heading: My feeds are with Julio down by the school yard

    Reading the welcome message from Feedburner made me laugh. Logging in was a treat. Can you name the song and artist? Googling is cheating by the way! How I knew it automatically, I will never know. It was published before I was born.

    Feedburner just endeared themselves to me by making my experience better. Even if my huge subscriber count goes from six to one, then back to six again the following day, I’ll be predisposed to cut them a little more slack, just for making me smile.

    Flickr resurrected good copywriting with the multiligual and colloquial welcome messages. After coming out of beta Flickr also loves me (and you). Ahoy me hearties!

    Flickr: Ahoy jontangerine welcome message

    Dopplr has taken forth the torch and does its own great things with copy. Simple but effective:

    Dopplr copy: Welcome, Jon. Your home city is Bristol. You can invite people to Dopplr to see your trips or look for travellers you already know.

    Great copywriting. Or, more accurately, great copywriting as part of great experience design.

    Copywriting as Part of the Product

    Copywriting is usually associated with advertising: The selling or promoting of a particular product, service, concept or person. Hold the dogma, though. The Web hasn’t made that untrue, but it has extended the definition slightly. Copywriting is integral to user experience. It’s part of the contract between the user and the site. The copy is part of the service, not just a means to sell the service.

    Darlek says: Log in sux sess full.

    Dalek image © Owen BillCliffe via Flickr.

    Once upon a time in a land too close for comfort, developers often did copywriting. They were often great developers but more often terrible copywriters. Everything looked like DOS or Terminal messages: Dry, terse and with the personality of a Dalek. Not any more, though. As designers, we should have an active hand in it, and if the project allows, work with a good copywriter. At Grow, we regularly get pedantic over language because the copy will effect the way we think and see. If the copywriter can move away from the trite self–promotion of corporate sites, or the stale techno–shorthand of developers, we’ll hopefully all think good thoughts and have our eyes delighted by what we see.

    Experience Design and Narratives

    Experiences, narratives, stories; simplistically, one and the same. Denna Jones is Designer in Residence at Central St Martin’s College of Art, and consultant for architects. When she introduced me to the phrase, “design narrative” over a Peking duck salad at Severn Shed in Bristol, we shared a smile together, mostly due to the awkwardness of the term. However, narratives are exactly what social websites are all about. We share, create and experience them through the medium of the site and that’s exactly what copywriting helps to encourage.

    The copy adds to the narrative just as much as the typography and graphic elements do. In the same way, the copy can also add to the personality of the brand. Brand personality is a carefully cultured message. Brands have characters, and as I discussed in a previous article, the house style is integral to it. The question is whether the site or brand is a Mary or a maverick. As Mark Bernstein said in his A List Apart article on narrative:

    The point is that the reader’s journey through our site is a narrative experience. Our job is to make the narrative satisfying.

    One way of looking at it, is to see the narrative we design as just one amongst many. Users will create stories and experiences for themselves. The context may also be created by the audience, too, and then reinterpreted by others as part of their own experience of the site. That leaves the interface, the framework or stage upon which the narratives are played out. That’s where I love to work. Web designer? No. Art director? Maybe. Stage hand? Definitely! On that note I think I’ll go back to watching my feed play with Julio in the school yard. Paul Simon has a lot to answer for.

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